Note: This Q&A page addresses information specifically relating to Tim Tedder's services. For general questions about Renewal Counseling, visit the Renewal Q&A page.
Client Portal & Online Scheduling
I am a current client but am having trouble accessing my client portal. What should I do?
Renewal switched client service providers at the end of 2020, requiring new logins to the client portals (useful for scheduling, keeping track of your client information, etc.). If you do not have access to the new portal provided by Therapy Appointment, simply email me and request your invitation. Once issued, you will have 48 hours to log in before the invite becomes inactive.
If you have access to the new portal, click the "Portal" link at the bottom of this site to access the login page.
I am a new client. How do I schedule my first appointment?
Simply use this link: Schedule My First Session. Once you register, you will have access to my calendar and can choose a time that works for you.
How do I join my video appointment?
Using any device with camera & mic enabled, log into your portal anytime within 15-minutes of your session to click the link for your video session. If you join before me, you'll be placed in an online "waiting room" until I log in.
I use an encrypted version of Zoom to manage his video sessions. You may be prompted to download that version of Zoom to your device before the session can begin.
Do you offer both office and video sessions? During COVID, I have only been offering video counseling. I will return to the office again once the vaccination process for my wife and me has been completed. Current estimate: office appointments will be available again in March 2021.
What are your fees?
Regular fees: $120 for a full session (typically between 50-55 minutes) and $65 for a half session (about 25-minutes). During the COVID social distancing, self-pay clients have been given a discount rate of $90 for full session and $45 for half session. This discount will be discontinued once the COVID lock-down has ended.
Is your couneling faith-based?
Read this article for my perspective on the relationship between faith and counseling: A Counselor's Faith. I welcome clients with deeply commited spiritual beliefs, with uncertain beliefs, or with no specific spiritual belief at all.
Do you only work with couples or do you offer individual counseling, too?
I have many individual clients. Even when working with couples I may suggest occassional individual sessions. However, clients who are involved in couple's counseling should not schedule individual sessions on their own before checking with me and their partner.
What if my partner won’t come to relationship counseling?
Try asking them to commit to only 2 sessions. If after those sessions they still do not want to participate, stop asking. It won't do much good to have a partner coming to counseling just because they "have to." But there have been many relucatant people (especially men) who, once they give it a chance, decide that's it's not so bad after all!
If your partner refuses to particiate, consider individual counseling.